Good understanding of customer expectations is vital to effective testing
To test effectively and estimate correctly, a good understanding of the expectations of intended software/application is very important. The act of understanding is a high maturity skill requiring multiple skills, with domain knowledge seen as a critical enabler to good understanding. Good documentation is a key ingredient; in reality however, the available documentation of requirements/specifications may lack the details and(or) may be out of sync with the actual software/system. The test staff are expected to come up with good questions and clarify the missing elements and understand the intended behaviors. This is easier said than done, as deep domain knowledge is typically a scarce commodity.
..helped me understand better as to how I can contribute to the ultimate goal of the project and not just concentrate at the lower level.
Ranjana Jha, Philips
…has been interesting and different with some mind mapping concept. I have got a good and fresh new look of customer needs and wants.
Gowri Sankar, Global Automation
May we help you?
To know more about this workshop, you can download the brochure here.
This program is delivered in two modes:
Open workshop – Conducted periodically and dates published on our website.
Corporate workshop – Exclusively done for corporates. We can tailor the program to suit specific needs of your organization.
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Brief about the workshop
This workshop takes a scientific approach to “the act of understanding the intentions or expectations” by identifying key elements in a requirement/specification and setting up a rapid personal process powered by scientific concepts to ensure that we quickly understand the intentions and identify the missing information.
Test manager, Project manager, Test lead, Test engineers.
Read related information:
- Ensuring testable non-functional requirements
- Rapidly understanding the usage profile
- Landscaping – A STEM Core concept to understanding system & expectations
To Book your seat
Check out our training calendar.